Programme Manager, Holistic Care

Title: Programme Manager, Holistic Care

Location: Based in The Netherlands (with 40% travel expected)   

Period: Starting May 2023,  initially for a period of 12 months 

Availability: Full-time 

Reporting to: Senior Programme Manager, Holistic Care (HC) 


The Mukwege Foundation team is expanding, and thus we are adding additional capacity to our programme team. The Holistic Care (HC) thematic team at Mukwege Foundation’s headquarters in The Hague, will be scaling up, to better support survivor-centred holistic care programmes in countries such as Burundi, Central African Republic, Iraq and Ukraine; project and partnership development in other priority contexts, and global advocacy efforts.  

This is an excellent opportunity for you, if you have experience in the coordination and delivery of holistic (medical, psychological, legal, socio-economic) care to victims and survivors of sexual and gender-based violence (SGBV), capacity-building for improved quality care, and in program management in conflict or post-conflict contexts within international human rights or humanitarian missions and organisations.   

If you are considering applying, you should be fluent in both English and French, and have a minimum of 5 years of experience, including working directly with survivors of sexual and gender-based violence (SGBV) and/or with women and girls and other individuals affected by conflict. You should also have experience  working with partners, including political actors, technical partners, NGOs and service-providers.  

Do you have experience in organising support services and care for women and girls and/or victims of SGBV? Have you worked before in public health, social work, legal-aid or other similar types of roles? Do you have particular expertise in project development and management, including monitoring and evaluation? Do you have experience in supporting implementing and technical partners? Have you worked before in conflict or crisis-affected contexts? Then this might be an exciting opportunity for you to join a growing and dynamic organisation and support the continued roll-out of a survivor-centred holistic approach to care.  

About Us

The Dr. Denis Mukwege Foundation is an international human rights organisation working together with survivors of wartime sexual violence from around the world. Established in 2016, with headquarters in the Hague and Geneva, the Dr. Denis Mukwege Foundation supports survivors’ demands for a world where sexual violence as a weapon of war is no longer tolerated, and bears consequences for individual perpetrators and states. We work for a future where survivors receive the holistic care & compensation, they need to rebuild their lives. We create opportunities for survivors to speak out and be heard, and where they can organise to create change, influence policies, and demand justice and accountability. 

We are working towards a future where sexual violence in conflict is no longer seen as inevitable but is recognised for what it is: a crime that should have consequences. We want the international community to draw a line against wartime sexual violence and to hold states and individuals accountable. See also


Job overview

In addition to its work connecting survivors in a global movement and supporting the work of national survivor networks, the Mukwege Foundation (MF) collaborates closely with its sister organisation in Democratic Republic of Congo (DRC): Panzi Foundation DRC, to roll out Panzi’s holistic One-Stop-Centre (OSC) model of care for survivors of sexual violence in other conflict-affected countries. This international roll-out includes 1) capacity building efforts and knowledge exchange, 2) financial and other support to multisectoral actors for the provision of holistic care and 3) survivor-centred and survivor-informed advocacy on national, regional and international levels.  

The Programme Manager will be primarily responsible for supporting the implementation, monitoring and evaluation of different holistic-care projects across the globe, nurturing relationships with technical partners and supporting short-term experts and consultants who are deployed in support of MF programmes.  

The Programme Manager will also assume the responsibility as the primary HC desk officer for one (1) country of implementation within the current HC portfolio. This will mean that they will be the main point of contact for that specific country programme team, for technical support and advice related to Holistic Care related programming. Furthermore, they will perform different duties on the global level, in coordination with the rest of the team, related to scoping and developing new projects and partnerships, in line with strategic priorities. In contexts where MF does not have an in-country presence, the Programme Manager may remotely manage projects and will directly support local partners. 

The Programme Manager will work with the supervision and support of the Senior Programme Manager, HC. They will join the HC team in the Hague and will be supported by MF’s finance and administration team. 



Quality assurance 

  • Support MF country teams and partners in developing and implementing action-plans to meet quality care benchmarks and markers of success. 
  • Conduct regular missions to implementation countries to provide technical support, conduct monitoring and evaluation and provide regular quality assurance follow-up.  

Programme management 

  • Directly manage holistic care projects in countries or regions where MF does not have yet a presence and act as budget-holder for these projects. 
  • Support MF country teams and act as primary desk officer for a selected country of implementation or priority context. 
  • Ensure the application of all relevant programme management tools (PMME toolkit, workplans, partner reporting template, indicator tracking). 
  • Develop or ensure the development of relevant documentation for each programme activity or component (Terms of reference, learning tools, reporting). 
  • Collect data regularly for monitoring, evaluation, research and learning purposes including for preparing internal and external/donor reports. 


  • Review proposals, budgets and reports submitted by framework (technical) and implementation partners within the PM’s portfolio. 
  • Conduct coaching for implementation partners, according to the needs, on programme management. 
  • Manage partner agreements, including ensuring follow-up on the implementation of activities, the respect of contractual obligations, quality of care standards, and safeguarding requirements. 
  • Nurture relationships with technical partners and ensure support to relevant partners and short-term experts or consultants. 
  • Provide support to Panzi, MF and MF partner experts on mission, as part of MF HC programmes worldwide. 

Representation and advocacy 

  • Prepare advocacy briefs and other tools for international awareness-raising and advocacy work together with MF Communication Specialist. 


  • Accountable for the application of all financial management tools by partners, programme staff or consultants within the PM’s portfolio, including funds disbursement requests, bank and cash books, expense claim forms, financial reports. 
  • Accountable for ensuring the respect of high standards in terms of programme management and stewardship of funds. 

Desk & general support 

  • Respond to requests for technical assistance from MF country teams and the MF Voice Pillar. 
  • Participate in scoping & assessment missions in other priority contexts. 
  • Responsible for ensuring the application of the Code of Conduct and the Integrity Policy in all actions. 
  • Responsible for ensuring that survivors are centred in all activities. 

Required Qualifications, Skills and Competencies

Knowledge and experience

  • Fluency in both English and French are mandatory.  
  • Arabic, Sango, Spanish or Ukrainian language skills are considered assets. 
  • Bachelor required; Master level qualification recommended or equivalency  
  • Progressive international career with a minimum of 5 years in humanitarian/development contexts. 
  • Proven experience working directly with victims or survivors of SGBV and/or CRSV. 
  • Passion for person-centred and survivor-centred holistic care approaches.  
  • Demonstrated project management and coordination experience, preferably gained in different organisations. 
  • Leadership by example and proven skills in building and maintaining a culture of trust and fairness. 
  • Experience with donor and partner relations. 
  • Ability to represent and present programmes, internally and externally. 
  • Experience in negotiating with governments, multi-lateral, and non-government agencies. 
  • Well-developed diplomatic skills (empathy, representation, negotiation).  
  • Flexible and proven ability to adapt and respond to the changing environment and to constructively create opportunities for change through active participation.  
  • Strong communication and writing skills. 
  • Readiness to travel to the Mukwege Foundation’s programme countries (up to 40% traveling time). 


The Mukwege Foundation is an international organisation with a diverse, international team and its main office in the Netherlands.  

As the Mukwege Foundation, we believe in the value of a diverse (leadership) team. We believe that a diverse, equitable and inclusive workplace is essential to our work. We welcome people from all backgrounds, ethnicities, cultures, and experiences.  It will be considered a plus if the candidate can contribute to the diversity in our team.   

What we offer

  • 1-year contract based on 40 hours per week with possibility to extend   
  • Full-time gross salary between €3933 and €5073, depending on experience   
  • 8% holiday allowance and 25 paid holiday days  
  • Communication and commuting allowance 
  • Pension contribution 

How to apply

Please send your cover letter and CV, in English, by 16 April 2023 at 11.59 CET to Brynn Campbell at using the subject “Application: Programme Manager Holistic Care”. 

Start date: as soon as possible, in consultation with the selected candidate. Applications are considered on a rolling basis.

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